YoPlay App Support

Welcome to YoPlay support.

YoPlay is a premium music player designed for listeners who curate and enjoy their own personal music libraries. If you need help, have questions, or would like to share feedback, you’re in the right place.

📩 Contact Support

For any questions, issues, or suggestions related to the YoPlay app, please contact us at:

Email: support@ceredesign.com

We aim to respond as soon as reasonably possible.

🛠 Common Topics

You may contact us for help with:

App installation or updates
Free vs Pro features
In‑app purchase or Pro upgrade issues
Restoring purchases
Bug reports or unexpected behavior
General feedback and feature suggestions

🔄 Restoring Pro Purchases

If you have upgraded to YoPlay Pro and need to restore your purchase on a new device:

Open YoPlay
Go to Settings
Tap Restore Purchases

Make sure you are signed in with the same Apple ID used for the original purchase.

ℹ️ About YoPlay

YoPlay plays music that you personally own and store on your device. It does not provide streaming content or bundled music.

Screenshots and examples shown in the app or on the App Store may use demo content for illustration purposes only.

🔐 Privacy

YoPlay respects your privacy. The app does not collect or share personal data beyond what is necessary for its functionality.

For details, please refer to the YoPlay Privacy Policy.